The hierarchy of
needs was developed by Abraham Maslow; his motivation
theory suggests that an individuals’ needs live within a hierarchy of
physiological needs.
For example: needs for security, needs of
belongingness, needs
of self-esteem, as well as self-actualization needs.
It is considered
that physiological needs are of the most basic needs i.e. food,
water, amongst the necessity factors of survival.
Physical
environment fits in to ones needs for safety and security, as well
the desire for stability, freedom with the absence of emotional
distress.
The desire for friendship, love and acceptance within a given group of
people of peers; relates to ones need for belongingness.
The needs of
esteem are those related to obtaining the respect of one's self
and of others.
Another
important need is for self-actualization; this need corresponds with
achievements and one's true potential, involving the exercise of
testing one's imaginative
capacity.
Meaning in general ones ability of becoming the best person
they can
possibly be.
Certain behaviors can be triggered by unsatisfied needs, as result
lower
level needs such, the physiological and security needs are required to
be met
before upper level needs, for example; belongingness, esteem, and
self-actualization will become types of motivation.
Hierarchy of needs and the applications of the management within the
workplace are evident.
An individual must meet their lower level needs by
satisfying…
the need for safety, free of danger work conditions,
sufficient pay
in order to provide the basic needs for one’s self, and the care of
one's
family;
it’s also evident that one’s need for job security prior to
feeling
motivated and taking additional job responsibilities, or the change of
ones job
status and or accepting an increase in demanding job assignments.
However due to
the verity that this motivation theory has received minimal support or attention
in research and regardless of the simplicity of the application of this
motivation
theory within a work environment…
consequently this theory of motivation
may not
be very useful in practice.
Motivation theory... ALDERFER'S
ERG Theory.
Alderfer’s ERG
theory is in addition of Maslow's hierarchy of needs.
Alderfer goes on to suggest that rather than five classifications of
needs,
they can be divided in to three categories.
The suggested three classifications types of needs are…existence,
relatedness, and growth.
The needs of existence are similar to that of Maslow's physiological
and
safety need categories.
The needs of relatedness engage more interpersonal relationships and
are similar
to the aspect of Maslow's belongingness and esteem needs.
The needs of growth are those in relation to the achievement of one's
full potential
and are also connected with Maslow's esteem as well as Maslow’s
self-actualization
needs.
This ERG theory is different from the hierarchy of needs due to the
fact
that it does not suggest that lower level needs are required to be
completely met
or satisfied in order for upper level needs to become motivational.
It is also suggested within the ERG theory; that should an individual
repeatedly be unable to meet upper level needs, the result being an
individual’s regression; and consequently, lower level needs become
major
determinants of their overall motivation.
Implications for managers with the needs hierarchy are similar to that
of
the ERG theory.
ERG theory
suggests that managers stay focused on meeting employees'
existence, relatedness, and growth needs, without applying the
condition that
job safety concerns automatically take priority over challenging and
fulfilling
job requirements.
The MOTIVATOR
HYGIENE THEORY.
The
Motivator-hygiene theory was developed by Frederick Herzberg.
Maslow's hierarchy of needs is
strongly related to the motivator-hygiene theory, however the hygiene
theory relates
more particularly to what motivates individuals in the workplace.
Herzberg argued
that based on his research, meeting the lower level needs
(hygiene factors) of individuals would not motivate them to put forth
effort,
but rather likely only prevent them from feeling dissatisfied.
In the case
where motivators or, higher level needs are met, then and only then
would individuals be motivated.
With the motivator-hygiene theory the implication for managers is that
meeting employees lower level needs, better pay, increased benefits,
safety,
and other job-related factors, this would prevent employees from
expressing
ongoing dissatisfaction; but will not motivate them to provide better
performance or to exert additional effort.
In order to motivate workers,
according to this theory, managers must maintain focus on changing the
fundamental
nature and content of jobs themselves by "inspiring" them to increase
employees' independence and provide them with opportunities to take on
additional responsibility, increase recognition, and to further develop
their
skills within their careers.
McCLELLAND'S LEARNED Needs Theory.
Individuals learn
needs from their culture…is what McClelland's theory
suggests.
The need for
affiliation, the need for power, and the need for achievement;
are the three primary needs in this theory.
The desire to establish social relationships with others reflects the
need
for affiliation.
The desire to
control one's environment and influence others reflects the
need for power.
The desire to
take responsibility, setting challenging goals, and to obtain
performance feedback reflects the need for achievement.
The focal point of the learned needs theory is… when one of these needs
is
prominent in a person; this leads to potentially motivate behavior that
leads
to its satisfaction.
It would be beneficial for
managers to attempt to
distinguish whether, and to what degree their employees have one or
more of
these needs, and by developing an understanding of this, to what
extent their jobs can be structured to satisfy them.
otivational
Types...
Types of Motivation
PROCESS
THEORIES
The EXPECTANCY THEORY.
In the 1930’s two men by the names Kurt
Lewin and Edward Tolman conducted behavioral research directly related to work
on theories of motivation.
Following in the early 1960’s Victor Vroom then applied these
concepts of behavioral research, suggesting that individuals likely select work
behaviors that they
Vroom suggested that individuals choose work
behaviors that they believe will lead to an outcome of which they value.
The
deciding factors of how much effort to put into work behavior, individuals were likely to consider:
- The degree of effort to which they believe putting forth will lead
to a specific level of performance…”Their expectancy”.
- The degree of which the individual believes that a particular level
of performance will effect on certain outcomes or rewards…”Their
instrumentality”.
- To what extent of which the expected outcomes are attractive or
unattractive… “Their valence”.
These factors are likely to influence
motivation in a multiplying fashion, in such a way that in order for an individual
to be extremely motivated, each one of the three components of the expectancy
model are required to be high.
For example: if the instrumentality and
valence are high, but expectancy is completely absent or at zero, the person
will not be motivated for the task.
Therefore, to the degree possible managers
should apply effort to ensuring that their employees believe that by increasing
efforts will improve performance, thus, higher performance greater rewards.
An extension of the Vroom expectancy model
was published in the late 1960s, by Porter and Lawler; known as the
Porter-Lawler expectancy model or simply the Porter-Lawler model
Even
though the basic principle of the Porter-Lawler model similar to that of
Vroom's representation; the Porter-Lawler model is more detailed.
The Porter-Lawler model suggests that by increasing
efforts does not necessarily lead to improved performance, due to the idea that
individuals may not posses the necessary abilities needed to achieve the
desired higher levels of performance; or possibly they may have an insufficient
or an unclear perception of how to conduct the essential tasks.
With a lack of understanding on how to
effectively direct effort, managers run the risk of individuals exerting
considerable effort without the corresponding desired result of increased performance.
The EQUITY THEORY.
Amongst the the many theories of motivation, the equity theory is considered to be the social engagement of comparison by
comparing an individuals efforts and rewards with those of relevant others is
what the equity motivation theory suggests.
An individual’s perception about the
fairness of their rewards in relation to others has and influence on their own
level of motivation.
Equity can only exist when an individual’s
perception of that of the ratio of efforts to rewards is comparable or the same
for them as is for others of which they compare themselves.
When inequity exists, the individual’s perception
of the ratio of efforts to rewards is less than or not equal to, more likely to
a disadvantage for them than it is for others of which they compare themselves.
The two types of inequity…under-reward…and…over-reward.
Under-reward can occur when an individual
believes that they have either put in more effort than another, however
receives the equal reward, or applies the same effort as another and receiving
a lesser reward.
Example: a worker working longer hours than their fellow
coworker, nevertheless they are receiving the same salary; it is likely the worker
would identify this as inequity by way of under-reward.
On the other hand, with over-reward, a individual
will feel that their efforts to rewards ratio is higher than another individuals,
in the manor that he is getting additional for putting in the same effort, or
on the same note getting the equivalent reward with even less effort.
Although research has suggested that
under-reward motivates individuals to repair the inequity; however as research
also indicates the same is not always true for over-reward.
Over-rewarded often results in an
individuals cognitive avoidance, going on as if to convince ones self that
their efforts to rewards are equal to another's.
The equity theory suggests that individuals be
motivated to reduce perceived unfairness.
An attempt to reduce inequity may be
performed in an assortment of ways.
One may change their level of effort; for
example one who feels under-rewarded within the workplace is likely to work productively.
One may also attempt to change their level
of rewards, by way of asking for a increase in pay.
Lastly,
an individual experiencing inequity may alter their valuation person and
compare them self to another individual to assess equity.
Equity theory emphasizes the importance for
managers to put into effect a reward system that is perceived as fair by their
employees.
The GOAL SETTING THEORY.
The goal-setting theory suggests that goals
are of the most vital factors affecting the motivation and behavior of
employees.
Edwin Locke and Gary Latham primarily
developed this type of motivation, known as the goal setting theory; this theory places emphasis on the significance
of precise and challenging goals in order to achieve motivated behavior.
Specific goals frequently involve targets
for improvement on behavior reflecting the interest.
As indicated by research specific performance
goals become more effective than those goals of which an individual is told to do
their best.
Of the goals, challenging goals are of the
most difficult but are not impossible to achieve.
Observation research proposes that goals of
which are both specific and demanding are more motivational than fuzzy goals or
goals requiring of a lesser demand or discipline.
There are several factors of reasonable
relationship between the specific and challenging goals and those of high
levels of motivation.
Of these factors, the number one is goal
commitment; simply meaning that the more dedication applied by the individual
to achieving the goal, the more likely they will be motivated to put forth
effort toward accomplishing, or reaching the goal.
Various
researches have suggested that having employees involved and cooperate in goal
setting will accomplish an increase in an over-all level of goal commitment.
Secondly, self-efficacy is another relevant
factor to the goal-setting motivation theory; this is thought to be the individual's belief
that they can successfully complete a particular task.
When individuals hold a high degree of
self-efficacy, they are more likely to react more optimistically to specific
and challenging goals, also the adverse effect would apply in those who hold
low degree of self-efficacy.
The REINFORCEMENT THEORY.
B.F. Skinner has gained recognized for his
work on this theory, Skinner; also known as the pioneering behaviorist.
This theory has not only been considered a
motivation theory, but a learning theory as well….
His theories of motivation suggests that motivated behavior occurs
as a result of rein forcers, “Reinforcement theory”, leading to outcomes as a
result from the behavior that is more likely to cause the behavior will occur
over again.
Thus this motivation theory makes the suggestion that it’s
not necessary to study the cognitive processes of needs to understand
motivation, but rather it is more relevant to look at the consequences of
behavior.
Reinforced behavior is very likely to
persist, however behavior that goes un-rewarded and or behavior that is punished
will likely not reoccur.
For managers, the reinforcement motivation theory
suggests that in order to improve employees' performances by way of the behavior
modification process, to which they reinforce the desired behaviors and
penalize the undesirable behaviors.
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